1. Customer Coordination
- Guide customers through the registration process and ensure they understand all necessary
steps.
- Schedule and manage appointments for plot registrations with customers and the registrar.
- Provide customers with a checklist of required documents for registration.
2. Fieldwork
- Accompany customers to the registration office for plot registration.
- Coordinate with the registrar's office to facilitate the registration process.
- Ensure all documents are accurately completed and submitted for registration.
3. Documentation and Compliance
- Verify the accuracy and completeness of all registration documents.
- Ensure all documents meet legal and regulatory requirements.
- Maintain up-to-date knowledge of registration procedures and legal requirements.
4. Internal Coordination
- Work closely with the Sales, Legal, and Finance departments to gather necessary
information and documents.
- Update the internal tracking system with the status of each registration.
- Report any issues or delays in the registration process to the Registration Manager.
5. Customer Service
- Provide exceptional customer service by addressing any queries or concerns related to the
registration process.
- Follow up with customers post-registration to ensure satisfaction and address any further
needs.
- Assist in resolving any registration-related issues promptly and efficiently.
6. Process Improvement
- Identify areas for improvement in the registration process and suggest enhancements.
- Implement best practices to streamline registration procedures and improve customer
experience.
7. Reporting and Record-Keeping
- Maintain accurate records of all registration activities and customer interactions.
- Pre